Excelling in Employee Relations: Three Common Issues and How to Resolve Them

Organizations are teams, and the beautiful thing about teams is that they are greater than the sum of their parts. However, if members of the team aren’t relating to each other positively, it’s subject to fall apart. This is precisely why employee relations should be at the heart of any workplace that promotes productivity and a culture of positivity. If you’re unsure about the state of employee relations in your company, read on as we explore three common problems and positive strategies for resolution, along with preventative measures to promote peace at work.

1. Communication Mishaps

Problem: Poor communication (or no communication at all) leads to misunderstandings, lower productivity, and can hurt employee relationships.


  • Provide a Dialogue: Have an open-door policy where employees are confident communicating their concerns without worry of retaliation.
  • Mediate: HR should provide mediation talks between parties so that both sides are heard and understood.
  • Trainings: Provide trainings on communication to increase clarity and minimize misunderstandings.


  • Employees feel heard and valued.
  • The company work environment stays efficient with positive collaboration.
  • The mediator achieves a successful conflict resolution.


  • Have periodic team meetings to provide updates.
  • Promote a transparent culture that prioritizes communication.
  • Use collaborative tools so everyone stays invested and up to date.

2. Harassment

Problem: Harassment is never okay and can lead to a toxic, uncomfortable workplace with increased absences and even legal consequences.


  • Fast Action: Investigate allegations immediately with a high degree of sensitivity while respecting confidentiality.
  • Support: Advocate for affected employees as much as possible by offering counseling services and communicating all measures being taken to ensure their continued safety.
  • Discipline: Strictly enforce consequences for offenders to prevent future incidents.


  • Creates a workplace that is safe and respectful for all employees.
  • Promotes positive reputation of company and minimizes legal repercussions.
  • Professionals experience job satisfaction for maintaining safety and justice.


  • Continuous harassment trainings that spread awareness.
  • Display clear rules, protocols, and instructions on how to report incidents.
  • Have a zero-tolerance policy for harassing behaviors.

3. Work-Life Balance Struggles

Problem: Employees experiencing challenges with balancing work and their personal lives are at risk of burnout, which can greatly lower productivity and engagement.


  • Flexibility: Flexible hours or the ability to work remotely can effectively assist employees with their time management.
  • Promote Wellness: Wellness programs like stress management seminars and mental health resources can turn the tide for employees with burnout.
  • Employee Assistance Programs: EAPs offer professional help for employees who are having personal or work-related troubles.


  • Increases productivity and motivation for employees.
  • Less absences and better employee retention help the organization.
  • Personnel get job satisfaction from helping create a work environment where people are happy while positively contributing to society.


  • Reviewing and lowering workloads that are too high can help prevent overburdened employees from running out of steam.
  • Encourage all managers to act as encouraging role models by demonstrating a positive work-life balance.
  • Utilize employee surveys to better understand engagement levels and see if any areas can be improved.

Promoting Consistent Harmony

After solving problems that arise, the work isn’t done, as maintaining positive employee relations demands continued effort:

  • Continuous Check-Ins: Regular meetings with employees guarantees that problems stay resolved and can stop new ones before they begin.
  • Feedback: Implement a program for employees to give feedback anonymously as to identify possible issues quickly.
  • Recognize and Reward: Make sure employees who help the company create a great work environment feel acknowledged and appreciated.

By dealing with employee relations issues proactively, organizations can create a thriving work environment that is beneficial for everyone. The well-being of employees and the company’s success go hand in hand, making it vital to promote positive employee relations.