Human Resources Director

Website The Y (YMCA)

Come and join one of the most progressive and fast moving YMCA’s in America! Come and grow your career!

Job Description

The YMCA of Metro North has a long history of providing many communities throughout the Northern suburbs of Boston with outstanding programs and services for youth, adults and families. Serving the communities of Lynn, Peabody, Saugus, Melrose, Nahant, Revere, Lynnfield and Stoneham. As one of Massachusetts leading nonprofits, we are committed to strengthening communities by improving health, empowering youth, and activating people for good.  Every day, the YMCA of Metro North welcomes and connects thousands of men, women and children to ensure that everyone, regardless of age, income or background, has access to its programs and services.  For more than 165 years, the YMCA has been creating communities of caring individuals who are committed to assuring that everyone is reaching his or her fullest potential.

We are seeking a Human Resources Director (HR Generalist!) to lead and manage all aspects of this two-person Human Resources department. This Generalist position has responsibility for the development and implementation of all HR policies, recruitment, employee relations and benefit administration. This position reports directly to the Vice President Chief of Staff and supports the entire senior leadership team and the employees of our YMCA.

  • Education: Four (4) year Bachelor’s degree from a competitive college or university, preferably in business or a social science (preferred).  Equivalent experience will be considered.
  • Minimum of 4-5 years related experience preferred.
  • Knowledge and understanding of regulations, industry trends and applicable laws regarding Human Resources.
    • Strong customer service-oriented work ethic, with focus on problem-solving and empowering and educating employees.
    • Good organizational and follow-up skills, good attention to detail
  • Ability to work with and through others.
    • Excellent written and oral presentation skills.
    • Proficiency in Microsoft Office, including MS Excel and Outlook
    • Proficient in HR Information Systems, including ADP.
    • Ability to maintain strict confidentiality.
  • Within 30 days of hire, obtain CPR/First Aid certifications.


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment.
  • The employee must occasionally lift and/or move up to 10 pounds.

Required training/certifications:

¨     Child Abuse Prevention.

¨     Sexual Harassment Prevention.

¨     Respect in the Workplace.

¨     Others to be determined.

Essential Functions
  • Recruiting: Post all open positions using a variety of job boards and other sites. Forward resumes to appropriate managers. Follow up with managers on a regular basis to ensure quantity and caliber of candidates meets their needs.
  • Assist department managers with recruitment and hiring of diverse staff and volunteers across multiple dimensions of diversity.
  • Ensure New Hire Orientation occurs monthly and new employees are attending; update orientation content as needed.
  • Works with Chief of Staff and Sr. staff to coordinate organization training and professional development for staff and volunteers.
  • Provide counsel and problem resolution in the areas of performance management, employee relations issues, and organizational development.
  • Oversee the annual Performance Management process.
  • Responsible for employee recognition program and events.
  • Oversee compensation and benefits programs, including job descriptions, salary structure, benefit plans, plan enrollment and administration.
  • Manage and administer Workers Comp and Unemployment processes, respond to claims in a timely manner.
  • Work with CFO, Chief of Staff and CEO to review benefit programs annually, ensure employees are informed and have access to information regarding their benefits, manage the open enrollment process.
    • Management of Y Retirement Fund deposits, education and processing.
    • Serve as staff liaison to the HR Committee; coordinate quarterly meetings and prepare content.
    • Attend all required meetings and other duties as required.
Cause-Driven Leadership Competencies

Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives.  Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness:  Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance.  Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Required Certifications

SHRM Certification a plus!

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