Senior Employee Relations Coordinator

Website The University of Texas at Austin

General Notes

BENEFITS: UT Austin offers a competitive benefits package that includes:

  • 100% employer-paid basic medical coverage
  • Free Capital Metro bus rides
  • Retirement contributions
  • Paid vacation, sick time, and holidays
  • Career growth & professional development

Please visit our Human Resources (HR) website at  to learn more about the total benefits offered when you join our team!


This position will support around 1,500 student, part-time, and full-time staff. Responsible for consulting with staff and managers with regard to employee relations matters within University Housing and Dining (UHD). Advise on best practices for resolving concerns and creating a positive work environment in adherence with University, State, and Federal requirements.


  • Serve as the department’s initial point of contact for employee relations concerns. Conduct initial intake and consult with employees regarding employee relations issues, including conflict with coworkers or management, personal issues, available resources, and questions about policy. Provide referrals to other university offices as needed. Work collaboratively with HR leadership on complex employee relations cases.
  • Consult with supervisors and managers on employee relations issues and recommend solutions based on policies/procedures. Conduct department investigations and work with employees/ managers to understand perspectives and guide them toward resolution. Consult with other university offices as needed.
  • Process formal corrective action letters, including reviewing and editing letters, working with department management, and ushering letters through the approval process to ensure timely submittal to employees. Identify trends and provide feedback to leadership. Track and retain completed letters in employee file.
  • Document all consultations, referrals, and corrective actions processed. Lead and coordinate employee relations meetings and provide updates regarding pending employee relations cases. Provide employee relations metrics to leadership as needed.
  • Develop and facilitate trainings for UHD supervisors, managers, and directors on employee relations topics including performance appraisals.
  • Review exit interviews to identify trends and provide feedback to unit/managers. Provide guidance to managers when writing performance appraisals. Review less-than-satisfactory evaluations and work with manager to identify next steps.
  • Maintain knowledge of UT, federal, and state laws/policies. Respond to open records request. Other duties as assigned.

Required Qualifications

  • Bachelor’s degree in human resource management, business administration, social sciences, public administration, or a related field.
  • Five years of experience in a human resources function.
  • Use of personal computer and other standard office equipment.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

  • Bilingual in English and Spanish – highly preferred. Ability to interpret meetings, read and translate documents, and effectively communicate in both languages.
  • More than five years of experience in human resources function.
  • Two or more years of experience with employee relations.
  • HR Certification.
  • Experience working with sensitive and confidential information in an office setting and a customer-facing role.
  • Demonstrated effective interpersonal communication and customer service skills.
  • Demonstrated organization and prioritization skills.

Salary Range

$70,000 + depending on qualifications

Working Conditions

  • May work around standard office conditions
  • Repetitive use of keyboard at a workstation
  • Use of manual dexterity

Work Shift

  • Monday – Friday, 8:00AM -5:00PM, hours days may vary due to business needs. This position will be required to work on campus.

Required Materials

  • Resume/CV
  • 3 work references with their contact information; at least one reference should be from a supervisor
  • Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.


Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.


Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.


Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.


Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.


Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.



The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:



Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

To apply for this job please visit