Sr. HR Business Partner

Website Point32Health

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.

Job Summary

The (Sr.) HRBP partners with people managers through individual contributors within assigned business groups to accomplish business objectives through the application of thoughtful, intentional, and responsive people support. They work closely with Director, HR Business Partners to deliver HR strategic initiatives and drive program adoption across the organization. They provide subject matter expertise in the consistent execution and delivery of HR services in the areas of employee relations and investigations, HR policies and procedures, and special projects designed to improve overall HR service delivery.
The (Sr.) HRBP also provides front-line support to people managers in the areas of talent, employee engagement, organizational effectiveness, and change management. This is a hands-on, highly visible role for a knowledgeable, customer-driven HR professional capable of building trust and earning credibility at all levels within the organization.

Key Responsibilities/Duties – what you will be doing


Employee Relations/Compliance

  • Advise colleagues and people managers within assigned business groups on all employee relations issues, such as reductions in force, workplace assessments, workplace conflict, terminations, etc.
  • Partner on sensitive, confidential, objective, and thorough investigations. Prepare reports of the findings, present findings to specific audiences, and make recommendations to address root cause issues. Review cases with Director of Employee Relations, as appropriate, to ensure thorough and compliant investigations.
  • Direct the diagnosis and resolution of issues with increasing complexity, visibility and risk related to policy or culture concerns/violations and incident or threat response, independently or by collaborating with managers, peers in Human Resources and Legal as appropriate; recommend solutions to address issues from a systematic perspective (e.g., establishing new principles/tools) while prioritizing employee experiences to maintain a safe and professional work environment.
  • Interpret trends in employee relations issues; design and recommend interventions and solutions to facilitate an open, inclusive environment that enables effective employee relations for assigned business groups.
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partner with the Legal department as necessary.

HR Advisory

  • Actively listen and provide coaching to employees and managers through complex and confidential situations.
  • Support people managers through coaching on performance enablement and improvement in order to assist in the creation/follow-up of action plans around improving employee’s performance.
  • Provide coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion, and other human resource practices.
  • Conduct exit interviews to identify issues and trends in the team/department and provide recommendations on action plans for improvement.
  • Monitor employee engagement and provide advice and recommendations on action plans to build on strengths and address areas of dissatisfaction/demotivation.
  • Support operational workforce planning and support hiring managers to determine resourcing needs. Develop necessary information to support job leveling and compensation to prepare for hiring.
  • Partner with HRBPs on people analytics reporting to communicate data to inform and support decision-making.
  • In partnership with Talent Enablement, facilitate training to the business for HR-related programs (e.g., annual performance management review, compensation /bonus/equity) as required.
  • Other duties and projects as assigned.

Qualifications – what you need to perform the job

QUALIFICATIONS – what you need to perform the job


  • Bachelor’s degree in Human Resource Management, Business or a related field or a combination of relevant experience, education, and training.


  • 7+ years’ experience in Human Resources or Business programs/processes with 4+ years’ of demonstrated business-facing HR experience
  • 3+ years’ experience in direct employee relations


  • 5+ years’ experience in Human Resources or Business programs/processes with 3+ years’ of demonstrated business-facing HR experience
  • 2+ years’ experience in direct employee relations


  • Strong understanding and experience with all HR disciplines, policies, and compliance
  • Strong presentation creation and delivery skills
  • Well versed in best practices for employee engagement and organization effectiveness
  • Strong background in relationship management

WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements, e.g., lifting, travel):

  • Must be able to work under normal office conditions and work from home as required.
  • Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
  • May be required to work additional hours beyond standard work schedule.

Please note: As of January 18, 2022, all employees — including remote employees — must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Compensation & Total Rewards Overview

As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company’s sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

  • Medical, dental and vision coverage
  • Retirement plans
  • Paid time off
  • Employer-paid life and disability insurance with additional buy-up coverage options
  • Tuition program
  • Well-being benefits
  • Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team’s strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent.  We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To apply for this job please visit