Human Resources Generalist

Website MetroPlusHealth

Empower. Unite. Care.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

About NYC Health + Hospitals

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth‘s network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.

Position Overview

The Human Resources Generalist, in consultation with the HR Manager, will be responsible for oversight of HR core processes, including, onboarding, offboarding, PeopleSoft transactions and data integrity, benefits administration and performance management. The HR Generalist will also provide support for all personnel matters to over 300 employees. The primary function is to provide day-to-day support to all levels of employees, management and assist with projects, and processes across a full range of HR functions.

Job Description

Onboarding and Offboarding

  • Issue job offer letters and other internal communication, on-boarding and new hire orientation benefits presentation to all new hires
  • Position Management Transaction: open, close, create, and/ or update positions that were approved as per the Vacancy Control Board and keeping track of all money associated with positions
  • Complete all transactions within PeopleSoft, including, hiring candidates, title changes, reimbursement code changes, functional and corporate title changes, compensation changes, etc.
  • Conduct all voluntary separations, including, resignations, retirements.
  • Conduct all exit surveys
  • Background Investigations
  • Conduct full background investigations (employment and education verification, fingerprinting, criminal history searches, NALU, excluded entities list, E-Verify, etc.) and reference checks.


  • Guide and administer newly hired staff enrollment into benefit programs such as health, dental, pension and retirement plans.
  • Acts as the primary resource for employee benefit and retirement inquires, including, conducting respective agencies for and with employees to obtain information

HR Administration

  • Administer various Human Resources policies and procedures.
  • Compile and input data into HRIS system
  • Provide various reports monthly and as otherwise directed
  • Audit the integrity of all data entry, classification and compensation related data and conduct a daily Payroll audit
  • Advise employees on leaves of absences and other available benefits such as worker’s compensation, disability, etc.
  • Conduct personnel and background folder audits to ensure compliance with all applicable policies and regulations.

Business Unit Liaison

  • Serve as intermediate-level contact for all HR-related issues such as HR policy inquiry, benefits, employee information updates, performance management, VCB inquiries, employee health and safety, etc.
  • Interpret Human Resources policies to ensure compliance with stated and implied regulations.
  • Assist in special projects as needed and all other tasks as assigned

Minimum Qualifications

  • A Bachelor’s Degree from an accredited college or university is required.
  • 2-3 years’ experience in a Human Resources Generalist role is required.
  • Must possess general knowledge, expertise with MS Office suite (Outlook, Visio, Excel, PowerPoint).
  • Must have experience with HRIS, PeopleSoft preferred.

Licensure and/or Certification Required

  • PHR, SPHR, SHRM-CP, or SHRM-SCP a plus but not required.

Professional Competencies

  • Integrity and Trust
  • Customer Focus
  • Functional/Technical skills
  • Excellent Written/Oral Communication
  • Must demonstrate a strong capacity for critical thinking and reasoning.
  • Must have demonstrated interpersonal skills, working with people at all organizational levels and providing excellent customer service


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