Director of Human Resources – Operations

Website Home Market Foods

Role Introduction:

The Director of Human Resources for Operations will be a vital member of both the company and Operations senior management teams, driving transformative change in our manufacturing plant. Facing critical challenges rooted in culture, leadership, processes, and performance standards, this role will spearhead improvements through people, systems, and collaborative partnerships with the CHRO and COO.

This fast-paced, strategic position requires a hands-on approach to detail, relationship-building, and swift execution of change strategies. While overseeing a team of four individuals, with one direct report (HR Manager, Operations), this prominent role is essential for driving profitability and advancing business objectives.

Responsibilities include leading HR activities within Operations, advising the COO and senior leadership on talent and performance management, and aligning with strategic goals beyond transformation. Key focuses are enhancing performance, fostering a culture of positive accountability, and supporting growth initiatives such as building a new plant, expanding product lines, and achieving double-digit annual growth. Engagement, retention, compensation, headcount, and employee relations are also core components of this role.

This role is located at our Norwood, MA manufacturing facility with an occasional need to visit our corporate headquarters in Needham, MA. The schedule will follow our hybrid work model, three days working onsite and two remote working days.

Why Choose Us as Your Employer?

Join a dynamic and fast-paced environment where your vision and high standards will energize and motivate the team. As a proven strategic business partner with strong operational management skills, you will translate organizational goals into actionable plans and communicate them effectively. Thrive in a role that demands business acumen, leadership, and the ability to coach and develop people.

Your confidence, intelligence, and exceptional influencing skills, combined with outstanding communication and interpersonal abilities, will drive success. With strong organizational and planning skills, decisiveness, and flexibility, you will execute strategies that propel the company forward.

Bring your creativity, innovation, and approachable nature to build strong relationships and solve complex problems. Leverage your consultative skills and facilitation expertise to help the organization grow, build a solid foundation, and reach new heights of sophistication. Embark on an exciting journey with us and create a significant impact.

Primary Assignments:

  • Drive transformation in Operations, enhancing culture, leadership, processes, and performance standards.
  • Forge strong, collaborative relationships organization-wide; be a trusted advisor to the COO, Operations management, and CHRO.
  • Lead talent and performance management strategies, focusing on engagement, retention, productivity, and compensation.
  • Anticipate and communicate trends and challenges to address company and individual needs effectively.
  • Contribute to the company-wide Business Leadership Team, offering insights and recommendations on vision and people strategies.
  • Align recommendations and solutions with company strategy in staffing, employee relations, benefits, compensation, HRIS, communications, career development, and performance management.
  • Develop and implement innovative programs across all HR functions.
  • Manage and resolve complex employee relations issues, providing direct involvement when necessary.
  • Offer day-to-day coaching to senior leaders and managers.
  • Lead functional restructures, workforce planning, succession planning, and compensation initiatives.
  • Perform additional duties as required.

Essential Qualifications:

  • Bachelor’s degree required, preferably in HR; advanced degree preferred.
  • 10+ years of HR experience at top companies; ideally with exposure to high-performing teams and CPG companies.
  • Proven experience in leading change, especially cultural transformation.
  • Experience in both large and small companies, with a mix of hourly and professional workforce; manufacturing plant experience preferred.
  • Extensive knowledge in all HR areas: employee relations, staffing, training, compensation, benefits, development, diversity, and process improvement.

Exciting Benefits Await You!

  • Enjoy top-tier Medical, Dental, Vision coverage.
  • Pamper your furry friends with Pet Insurance.
  • Stay fit with our Wellness Plan and Free Gym Access.
  • Boost your skills with Employee Tuition Reimbursement.
  • Unlock endless opportunities with College Scholarship for dependents.
  • Reap the Rewards of Our Bonus Program Available to Our Salary and Hourly Employees.
  • Receive a Generous 401k Company Match.
  • Take advantage of Competitive Paid Time Off.
  • Elevate Your Safety Net with Company-Sponsored Life Insurance Coverage.
  • Receive Relocation Assistance for a Smooth Transition.
  • Earn Rewards through our Employee Bonus Referral Program.
  • Elevate Your Workplace Experience with Community Impact Opportunities.
  • Celebrate Together with Employee Appreciation BBQs, Happy Hours, Birthdays, & More!

 Opportunity Calls! Unsure if you meet all requirements? Don’t hesitate, apply!

Our recruitment process is prompt and transparent. Your resume will receive swift attention from our talent professionals. If chosen, you’ll undergo a recruiter phone screen, followed by interviews with key team members. We value your potential.

At Home Market Foods, we champion equal opportunities for all, prohibiting discrimination based on race, religion, gender, and more. Our commitment extends across all aspects of employment, ensuring a fair and inclusive workplace.

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