The Senior Human Resources Generalist position is a key role that partners with management on business decisions related to people strategy and supports all Human Resource-related activity for internal client groups.  Responsibilities include an emphasis on strategic people partnership and a focus on employee relations management and performance management. Through active listening, sound advice and effective coaching, the Sr HRG will build trusted relationships with and be sought for advice from leaders, managers, employees and HR Centers of Excellence. The position will also be the direct manager of a Human Resources Coordinator so it will require providing coaching, development and feedback.

Responsibilities:

• Interact and engage with all levels of associate population. Additionally, be able to influence without direct authority across a dynamic highly matrixed, team environment
• Support, investigate, counsel, and coach in the following ways:
  • Conduct investigations on claims received
  • Prepare and execute RIFs and involuntary terminations
  • Work with managers to create and deliver written disciplinary actions
  • Ensure that employees receive timely, objective and actionable feedback
  • Assist in maintaining a positive work environment
  • Work closely with management and employees to improve work relationships, increase employee engagement and morale, and increase productivity and retention.
  • Partner with managers on delivering and maintaining Performance Improvement Plans
• Responsible for day-to-day and project based involvement with other HR Centers of Excellence, including Talent Acquisition, Benefits, Payroll, Talent Management, Learning and Organizational Development, DEI and Compensation.
• Drive and provide feedback to COE’s to continuously improve overall HR initiatives such as: annual merit process, performance management lifecycle, mentoring, recognition initiatives, HRIS reporting, associate survey reporting, etc.
• Ensure adherence to company policies and procedures. Apply knowledge of HR practices & principles and the laws and regulations affecting HR.
• Support in-person initiatives in Wakefield office and occasionally the Boston office
• Serve as first point of contact and go-to HR contact for Wakefield and Boston offices
• Data-Driven Leader – Run various HRIS reports to create routine and ad hoc reports for your needs, and your clients’ needs including turnover analysis, recognition reports, promotion reports, etc. Gain insights to drive business decision and transformations
• Ability to manage multiple demands simultaneously and meet aggressive deadlines.
• Keep your fingers on the pulse of the organization by conducting exit interviews and stay interviews; provide feedback to your clients on key themes while maintaining the confidentiality of individuals. Document resignation trends and coach leadership on ways to minimize voluntary turnover.
• Coach and advise employees on problem resolution; help them identify solutions and encourage them to constructively resolve conflicts.
• Continuously look for and recommend the most efficient organizational design.  More tactically, will need to coordinate employee transfers or promotions into open positions, working with managers to ensure smooth transitions, and provide feedback on resulting salary changes as needed.
• Client-centered approach; acknowledge and/or respond to inquiries from clients and colleagues promptly.
• Leverage HR knowledge to partner with the business on special initiatives, org restructuring, workforce planning and succession management.
• Ability and interest to learn the business’ core functions, culture, industry and competition.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in related field
• 5-7+ years of cumulative HR experience with at least 3-5 years in an HR Generalist role
• Ability to travel occasionally, including providing local on-site support to the Wakefield, MA office and occasionally the Boston, MA office
• Proficiency with standard computer applications (MS Office) and HRIS databases (SAP preferred).
• Strong Excel skills preferred.
• Strong interpersonal and relationship-building skills including comfort presenting to and partnering with senior leaders across the organization.
• Ability to analyze data and recommend changes based on the analysis.
• Strong ability to proactively identify and implement effective solutions
• Self-starter with a drive for results
• Leads programs and projects through to completion.

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

#LI-SG1

REF195003R