Sr Manager, Human Resources & HR Operations

Website Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

As the Human Resources Manager (HR BP Manager), you support the HR BP Director, HR BP VP, and assigned business partner groups. At times, you may serve as a proxy for the HR BP Director. In a very human way, you balance the responsibility of the employee experience with critical business needs. You are a trusted advisor for the business, and an advocate for the people, with the commitment of bringing to life Comcast’s inclusive culture for the employees you support.

Your primary objective within your business group is to support the HR VP and Directors to ensure we have the right people, in the right roles, with the right skills, at the right time while planning for future talent needs as the business continues to shift. You work to develop, cultivate, attract, and move the talent of today to be ready for the needs of tomorrow.

Role expectations: Data-driven storyteller focused on how human capital can help drive business results. Ability to lead with balanced empathy and have the tough conversations that others might shy away from. Leader that focuses on & fosters an inclusive culture. Ability to help support balanced decisions that are right for the business, the workforce, and the company.

Job Description

Core Responsibilities

  • Create quarterly operations review packages for HRVPs which show trends and highlight opportunities
  • Ad-hoc analyses and forward-looking trends
  • HR team data coach & Workday expert
  • Brings forward innovative ideas based on data analysis including internal and external benchmarking
  • Leads cross functional teams and projects related to HR initiatives that impact all aspects of the region or function; supports and executes local, Division and Corporate projects and initiatives.
  • Coordinates all annual processes including merit and annual performance management
  • Coordinates mandatory compliance of standard HR initiatives (Integrity Training, etc.)
  • Ensures compliance to local, state and federal regulations and regional lead on internal/external audits
  • Counsels, orientates and trains managers and supervisors on the interpretation and administration of Human Resources policies. Administers Human Resources policies and procedures as they pertain to all employees.
  • Oversees, handles and manages Employee Relations issues. Assists with employee counseling, discipline and grievance handling.
  • Recommends new approaches, policies and procedures to maintain efficient and effective services.
  • Manages direct reports. Ensures compliance with state, local and federal guidelines and policies to protect the business and it’s employees.
  • Partners with management to ensure strategic HR goals, policies and programs are aligned with business initiatives.
  • Administers compensation programs and assists in job analysis, job evaluation and performance management to ensure compliance with division guidelines.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team – make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what’s right for each other, our customers, investors and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.


Bachelor’s Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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